FAQs
How Much Does It Cost?
MasticPro charges $14.00 a linear foot (linear foot is 12 inches) to remove and replace your pool mastic with a 75 ft minimum. This includes removal of all old cracked mastic, proper surface wall prep for maximum adhesion and sealing ( this is key to quality product adhesion), masking of entire perimeter for even presentation and application of silica sand for proper aesthetic and safety. Application of silica sand over is an option and not required. This option is a personal preference for the client.
Do You Do Free Estimates?
We do perform estimates when needed, however We DO NOT need to perform visual inspections as they cost time and money and those cost typically get passed on to you and 99% of the jobs have the same issues. Our customers will email or text us a photo of the job if there are detailed issues. We also have the latest in arial photo technology that allows us to measure exactly what you have within a couple of feet and perform all virtual. We try to save our clients time, money and the hassle of setting time aside to discuss things that can be discussed over the phone or via email. Today’s digital media and remote communications and work allow for this new and efficient way of customer service and now with Covid we make sure we want to keep our clients and technicians safe.
What If I Insist On Meeting Who I Am Hiring?
As policy, we do not collect any money until we complete the job. We will send over an agreement and request a credit card to hold the job but no charges will be executed until we are done and you are happy with the work performed. With today’s technology and advanced scheduling and estimating software our customers are super comfortable with our process. It is very easy to gather enough information to provide our clients budgets and confidence. We will obtain a work authorization in order to complete the work. This gives our customers all the full disclosures and terms of the work requested.
PLUS…
We guarantee our work and satisfaction. Our work and ethics speak for itself. We have been in business for over 20 years. If the job is over 150 lf and have verticals or excessive widths or strange circumstances we will be glad to come out and meet you but these can be discussed or budgeted over the phone as well.
MORE….
The average pool perimeter is about 90-100 feet, so the typical cost for our customers ranges from $900 to $1,500. While pool caulking costs can vary, you are welcome to measure your pool yourself to get an accurate estimate. We strive to be not only the most reliable experts but also to make this process as easy as possible. Don’t worry about any minor inaccuracies in your measurements; we will verify them before completing the job and adjust the bill accordingly. Whether the final measurement is more or less than our initial estimate, you will only be charged for the actual work done—no more, no less. It’s that simple, and satisfaction is guaranteed!
Do I Really Need To Do This?
YES! Pool mastic, caulking or sealant as it is commonly referred to is the waterproof expansion barrier between your pool and your deck. A very important piece of puzzle. Its purpose is to allow movement between your pool and your deck without damaging the deck or your coping stones. Also, it is waterproofing to stop water from traveling underneath your coping stones then down behind your pool tiles. When this happens the tiles will lose their bond to the pool wall, loosen, and eventually fall off. You may be having this effect already or not, but the pool mastic serves a very important duty and should be kept in proper condition.
The purpose is to protect the surrounding structure from water damage, weed growth, pest invasion, trip hazards, splinters and cracking. The finished product is a pool sealant that has a flexible, grout-like appearance that is pleasant to the eye, stainable and long lasting. Pools, patio’s, driveways, sidewalks and parking lots have expansion/control joints that need the protection, safety and aesthetic appearance of our products and services. Concrete Joint sealing is a preventative maintenance to prevent future slab jacking or replacement of your concrete.
What’s About My Pool Guy?
Do not rely on your pool service guy or handyman saying “yeah, I can do that”. We are sure that your pool guy or contractor will have the best of intentions, but without the daily experience of applying these specialty products and having the proper tools to prepare the surface, you may be throwing money away. Since pool caulking, or what some people call pool mastic, is our specialized service many pool owners entrust our level of commitment to a quality process as well as our legitimacy. We have built a strong following of custom pool maintenance, builders and remodelers and continue to grow everyday
